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County warm line connects ages 60+ with services, support

Posted on November 17, 2020 by Sonoma Valley Sun

Although the coronavirus may keep families from traveling to see loved ones for the holidays, adults 60+ can still stay connected to a range of helpful services, including meals and wellness checks, by calling the Sonoma County Area Agency on Aging Information & Assistance Line at  707.565-4636.

The line is staffed by social workers who can link callers to all types of helpful resources and county and community programs, including peer counseling, meals, caregiver support, in-home care, and transportation to medical and other appointments.

These trained staffers can problem-solve with callers or caregivers about how to access needed goods and services that follow pandemic safety procedures. And, for that important social interaction, connect with volunteers providing wellness check-in calls for isolated older adults.

Social workers speak English or Spanish, and can arrange interpretation in other languages. The hours for the warm line are Monday-Friday, 9 a.m.– 4 p.m.

During other times, please leave a voicemail and a social worker will respond within 48 hours. They will also answer questions by email at  [email protected]

After the first connection, social workers will offer a follow-up call.

For more information about this free, year-round program, visit   sonomacounty.ca.gov/Human-Services/Adult-and-Aging/Area-Agency-on-Aging/707-565-INFO/ or call (707) 565-5900.

 



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